Family-owned roofing contractor serving Austin & Central Texas since 1976

Roof leaking discovered with sheetrock staining in my living room during heavy rains last week. Dread.

All Star had great Yelp reviews. Called them. They answered the phone and pledged a call back / visit within a couple days. Called me back and came out on time as scheduled. Jason checked it and found the problem pretty quickly. Fixed on the spot with a 5-year warranty. Minimum cost. Great service. A+++

Update 10-14-13……….the skies fell this weekend….12+” of rain in 24 hours my neighborhood. No problems with my roof. Really happy I got it fixed when I did.

 

At a time in Austin when it’s tough to find a roofer, All Star Roofing stands out. I called about 5 roofers to have some repairs done on our roof. 2 never answered the phone or returned calls, 1 answered the phone and said they’d get back with me and never did, and another one said he’d be out to take a look and never showed.

After all this, I re-checked Yelp and found All Star. Thanks goodness I did! They’re a family-run business and have been in Austin for years. Just finding a local roofer who’s been in Austin more than 10yrs is a challenge by itself. That said, Jason (Terry’s son) came out to bid on the work we needed after I spoke to Lynn, Jason’s mom. Get the picture? It’s family-run from top to bottom. Families usually care about their reputation, so you can rest assured you’ll get great work at a fair price. They also guarantee their work, which is something not many other roofers offer.

I’d previously worked with a roofer who’s also been in Austin for years, but his communication had been lacking and the work he delivered was sub-standard. I’ll work with All Star going forward and will highly recommend them anytime I hear someone saying they’re looking for a roofer they can trust.

Thanks All Star!

Terry had been working w/ us since our relocation to the South Austin area last year.
The primary problem we’ve been experiencing is the leak in the kitchen when there’s a heavy rain storm. Fortunately in Texas area there is not much rain so to speak. But since the house’s been showing some wearing from age, we decided to have it fixed and repaired anyways. It’s been well over six months and we haven’t had to call Terry back again so kudos to the work quality here.

As far as communication goes all star roofing has been responsive and paying attention to our requests. Can’t exactly remember but one or two times when we couldn’t reach him, we got responses within one or two days. Also I learned that they’ve been quite busy because of the growing business as well as the unexpected weather strikes.
I’m not too sure about the communication problems others experienced but from what we saw, we will wholeheartedly recommend this place for your next roofing project.